As online business continues to boom, data processing agreements have become increasingly important. This is particularly true for companies that collect and process customer data. One such company is Bazaarvoice, a leading provider of user-generated content and ratings and reviews software.
If you are a Bazaarvoice customer, you will likely be familiar with their data processing agreement (DPA). This document outlines the ways in which Bazaarvoice collects, uses and protects your data. It is important to read and understand this agreement, as it can have significant implications for your business.
Here are some key things to keep in mind when reviewing Bazaarvoice`s data processing agreement:
1. GDPR compliance: The General Data Protection Regulation (GDPR) is a comprehensive privacy law that applies to companies processing the personal data of EU residents. Bazaarvoice`s DPA includes provisions that are designed to ensure GDPR compliance, such as requirements for data processing transparency, data subject access and erasure rights, and security measures.
2. Scope of data processing: Bazaarvoice`s DPA outlines the specific types of data that they collect and process. This can include information such as your customers` names, email addresses, and browsing data. It is important to understand what data is being collected and how it is being used, in order to ensure compliance with relevant laws and regulations.
3. Data security measures: Bazaarvoice is committed to protecting your data and has implemented a range of security measures to prevent unauthorized access, disclosure, and use of your data. These measures include physical, technical and administrative safeguards, as well as ongoing risk assessments and vulnerability testing.
4. Third-party service providers: Bazaarvoice may use third-party service providers to help process your data. These providers must also comply with Bazaarvoice`s data processing agreement and maintain appropriate security measures. Bazaarvoice is responsible for ensuring that any third-party providers adhere to these requirements.
5. Data retention and deletion: Bazaarvoice`s DPA outlines how long they will retain your data and when it will be deleted. It is important to ensure that your business`s data retention policies align with Bazaarvoice`s, in order to avoid any legal or regulatory compliance issues.
Overall, Bazaarvoice`s data processing agreement is an important document for businesses that use their services. It is important to review and understand this agreement in order to ensure that your data is being handled in compliance with relevant laws and regulations. If you have any questions or concerns about Bazaarvoice`s DPA, it is important to seek legal advice.